• On DEACI’s website you can find General Information about the establishment of a business on Aruba. For more (general) information you can make an appointment.
• In the Business Licensing Guidelines you will find established general rules that are applicable for the granting (or not) of a license under the Business Licensing Ordinance.
• In the Document List, you will find a list of required documents and information to be submitted with the application. These are necessary to be able to evaluate the request.
• In special cases additional documents are required and need to be submitted, such as but not limited, a digital copy of a valid contract for specialist labor or activities with a definite period of time, a feasibility study (Business plan), proof of financing, a valuation report of the acquired business’ assets, a stock valuation report of the acquired company, tax information of the business/company, BIG- and AruBig registration and other information for business activities in the medical field;
• If entitled party (ies) (participants) need a document from the “Registry Office and Population Register Aruba”,
• or an extract from the Chamber of Commerce Aruba, we will consult this digitally in the relevant register(s). However, you will be charged for the relevant costs.
• If a document is written in a language other than Dutch, English or Spanish, a translation must be submitted from a sworn translator or a translator on Aruba.
• The required documents, legible and valid, need first to be scanned, separately, in PDF only and saved before you fill in the E-form.
• It is important that all questions and information be answered correctly and completely.

• List of DEACI standard business objectives . A list of business objectives has been prepared for your convenience. You can however describe another business objective in the application.
• An interview is required only if you desire another objective than the listed business types/activities. You will receive an e-mail or a call for an appointment for this interview.
• For each business address the activities to be developed must be as related as possible to each other.
• In all cases you must take into account an adequate location, in accordance with the requirements of the “National Ordinance on Spatial Development”.
• The requested business objectives will be mentioned as such in the license to be granted.
• The Ministerial decree (decision) regarding the application will be in the Dutch language.

• The application must contain information about the entitled parties (participants), the business address, a description of the business activity and all the required attachments.
• If your request is incomplete, you will receive an e-mail with the details of the missing documents. You must submit a new application.
• If your application is complete, you will receive an e-mail with information about the payment of the fees owed, in accordance with the DEACI Legal Fee Decree.
• You must send the relevant payment receipt back, by replying on the link of the received e-mail. If you do not submit the proof of payment within ten (10) working days, then your application will be considered not complete and you must submit a new application, as no request will be processed until proof of payment has been submitted.
• After all required documents and the proof of payment are received, you will receive a username on your application for the use of the “Join Information Portal” (JIP).
• The “Join information Portal” give you access to follow the process of the application, you can view your company information, status of your request(s) and download the business license or the decision on this application (for a limited time).
• If when processing the application some information is still missing or incorrect, this will be requested as a supplement via your mentioned contact-email.

In anticipation of the introduction of the data protection law (privacy legislation) you are informed that the application with information attachments will be send digitally to several external authorities/department to request their advice in accordance with the Business Licensing Ordinance and the Business Licensing Guidelines or for information purposes. These external local authorities include the Chamber of Commerce, the “Bureau Interne Diensten” (BID), the Labor and Research Department, the Aruba Security Service, the Technical Inspection Service, the Departamento di Integracion, Maneho y Admission di Stranhero (DIMAS), The department for Infrastructure Management and Planning (DIP), the Ministry of Tourism, the Public Health Care Department or the Department of Aviation.

DEACI – BookletBrochure2022English (1)

DEACI – BookletBrochure 2022Dutch version (2)

The “Join Information Portal” (JIP) is an application on which you as a customer can track the status of your business license(s) application and download your license(s) once this has been processed. You can apply  for the JIP via the application for when requesting for a business license. You will receive an email with a “username” so you can log in. Please take into account that this email can go in the spam mailbox.

The information will be available in the JIP for 90 days.

Paying the required fee (according to DEACI Legal Fee Decree) does not mean that the requested business establishment license will be granted.

The interested party is aware of the Business Licensing Guidelines, in particular with regard to the (physical) location of the business pursuant to the Regional development ordinance (Lvo. Ruimtelijke Ontwikkelingsplan en voorschriften (ROPv)). If a request does not meet these guidelines, it will be rejected.

It must also be taken into account that other permits/licenses or requirements may be required based on other regulations. In the event of uncertainty, it is recommended to contact the competent department for more information.